Send comment SMS marketing in customer retention strategies Sep 21, 2022 | Telemarketing | 0 Comments SMS marketing in customer retention strategies Getting customers is the main objective of advertising campaigns . But no, it is not the most important thing for your business. The real challenge and success come when these users become loyal customers . We call this strategy customer retention and today we are going to tell you how SMS Marketing can be your best ally for this feat. A loyal customer trusts your brand to deposit their money on a regular basis.

Does not think too much

About the competition and recommends your products on social networks or to family members. The more you have, the better your company will do. Exploit communication via SMS In order to launch campaigns focus St.Pierre and Miquelon Email Lists on loyalty or retention, it is vital that your customers read and understand your messages. Email is fine, but SMS takes this game to another level. Its 98% open rate makes any other way of contact fade into the background. Of course, not any type of communication is worth it: it is vital that you personalize it . Doing so will allow you to strengthen a closer relationship with him and it will be easier for him.

To think of a differential treatment

In his favor. An example: Winter sales! All our coats ruc by 20% Hello Carlos ! By trusting our company we have decid to offer you a 20% discount coupon in our entire catalog SMS Marketing to recover Singapore Lead shopping carts you will know that many users abandon the cart before completing the purchase. Recovering them is important, as it will translate into a greater number of loyal customers. SMS are perfect for recovering abandon shopping carts following a quality strategy: 1.- Send a first SMS within 60 minutes: offer help with the purchase and clarify points such as shipping costs. 2.- Another message within a week: indicates to the possible buyer that their cart will expire on a certain date.