Be the facilitator! not the judge
As well as objectivity! a core Acas principle is impartiality. We don’t judge. And nor! do I think! should people be quick to judge themselves in the current environment. Applying value-ridden labels about what personal choices are good or bad is not always helpful. We are being pulled in so many directions at the moment. We’re trying to support ourselves! our family and loved ones − and keep working. Not to mention home schooling and helping to shield the most vulnerable.
The real skill of a good mediator is to hear the individual stories and to get these to be heard by albania phone number library sides. Once you introduce the personal voice! nuances come out! emotions are conveyed in their true rather than their distorted form and roads to resolution can be found.
Over the decades! Acas has been approached to offer advice on resolving all kinds of conflict – everything from civil wars to high-profile squabbles between celebrities.
There is some sense in this! as the core principles of effective conflict be numbers apply pretty broadly:
The earlier you intervene the better
alternative ways of resolving disputes are nearly always worth a try
My tip for coping in these very challenging times is to train your own internal mediator. It is unrealistic to use storytelling in from the real to completely silence your inner critic – but you can! as Bell did! train up another voice to counter it. And if that doesn’t work! maybe just put it on mute for a while? But! as with mediation! the ultimate aim is to maintain an ongoing equilibrium.
Representatives can be a great aid
Monday 18 January has been labelled by some as Blue Monday – supposedly the most depressing day of the year! so hardly something to celebrate! But it might act as a further reminder that we need to concentrate on the important things in life right now. Like turning up the volume on the voice that tells us to manage our own wellbeing as best we can and reach out to those around us who are most in need of help.