Agile and stable communication is one of the main goals of corporations today. This contributes to greater investment in advanced communication solutions, such as IP Telephony in Microsoft Teams, which consists of a cloud telephony system focused on security and unified collaboration.
The search for more expressive performance certainly requires a strategic investment in cutting-edge technological tools. This aspect has become even more evident with the acceleration of digital transformation in recent years, which is one of the consequences of the health crisis that began in 2020.
In this article, we will point out 4 benefits related to the implementation of IP Telephony in MS Teams, whose careful analysis by managers is essential to use it intelligently.
The objective of this content is to help you better understand the potential of this technological resource. Check it out!
Discover IP Telephony in Microsoft Teams
IP telephony in Microsoft Teams, also specific database by industry known as Teams Phone, is a Microsoft 365 service that allows you to enable a telephone system (similar to a PABX) for users who are part of an organization.
With this, the company can centralize all its communications, whether these are made through external telephone calls, internal audio and video calls, instant messaging, meetings, file sharing, everything, in a single interface for its employees.
The solution has mechanisms for employees to be we recommend that you service productive anywhere with internet access. In addition, any extension in a corporation to a work device with extreme simplicity.
Because it is a cloud solution, it into a variety of scenarios with an existing IP telephony solution, thus allowing users to gradually migrate to IP telephony in Microsoft Teams.
In addition, Microsoft provides
Through the atb directory known as SIP gateway, the possibility of reusing various SIP telephone devices on the market, thus allowing companies to preserve their respective investments in the devices in many cases.
Another point is that for users who already use Microsoft Teams in other types of services, implementing IP telephony in Microsoft Teams becomes easier, with no need to install other client software on users’ computers.