Rather let’s talk about what we feel. For example: “when you shout that way I feel afraid”, “I don’t feel comfortable with the way you do that”, etc. Let’s take responsibility for our feelings, instead of attacking the other. Let’s not react to criticism If the other person criticizes, let’s keep calm. This sounds easier than it actually is. It’s about not feeling vulnerable to the other person’s comments. Understand that the other is upset and therefore will try to defend themselves. Good self-esteem will allow us to be present in the middle of a conflict , even listening to criticism without this affecting us.

Fact of Faith to

 Let’s acknowlge our mistakes Once we have heard what the other person has to say, let us recognize which part is our responsibility. In most conflicts, both parties bear their share business database of responsibility. If we are objective and really know how to listen, we will realize what ours is. Once identifi, if we recognize it, possibly the other party will realize that we are inde listening to them and instead of continuing to attack, they will be willing to dialogue and also recognize their own mistakes.

Think That We Will Not

Let’s confirm what we have understood This point is important. It is about telling the other person what we have understood that bothers them, to verify that we really understood it correctly. It seems obvious and repetitive, but it is sometimes surprising to know the amount of misunderstandings that occur, even when dialogue has apparently already been discuss. Saying Singapore Lead something as simple as “what I understand is bothering you is…”, and then asking “is this correct?” Or is there something I misunderstood or fail to understand?” Let’s propose possible solutions It is about proposing and asking the other person for their opinion, as well as inviting them to also propose options.

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