Susan Clews ! Acas Chief Executive
Acas Chief Executive Susan Clews has worked in Acas frontline operations and as Director of Strategy and Chief Operations Officer.
One of the tougher parts of an Acas adviser’s job is helping employers manage redundancies. It can be devastating to lose colleagues! particularly in the current crisis. Some staff who retain their jobs suffer from what is known as survivor syndrome – a feeling of guilt at having held on to the income and security! even in the short term! that others have lost.
In the last few weeks! I have noticed a similar thing happening with personal moods – of mine and those of colleagues and friends. It’s a time of great stress and anxiety so why! we ask ourselves! do we sometimes feel moments of calm and even joy? Our moods will fluctuate! but it benin phone number library feel hardest to accept when things are going ok.
Here are my 3 tips on how to embrace the positive
Like many organisations! Acas has put a lot of focus and energy into supporting our own staff’s wellbeing. For example! we have:
published weekly articles on topical issues such as managing how personalized digital marketing boosts customer engagement worries and coping with loneliness and isolation
developed online training for our managers to help them deal with heightened levels of stress and anxiety in their teams.
This was inspired by the very popular online
created new internal online channels for colleagues to share ideas and feelings
But there needs to be the right balance between telling people book your list to do and sharing personal experiences about what coping really means for you. Internal messaging will emerge organically given the chance and should not be over-controlled from the centre – a valuable lesson I have learnt.