One of the primary “Do Not Call” lists do not call telemarketers must check is the National Do Not Call Registry, maintained by government agencies such as the Federal Trade Commission (FTC) in the United States. This list contains phone numbers of consumers who have opted out of receiving unsolicited telemarketing calls.
1. National Do Not Call Registries do must you
Before initiating any telemarketing buy telemarketing data mpaign, companies are legally required to scrub their call lists against this registry to avoid calling numbers registered on it. Violating this rule can result in significant fines and legal penalties. Other countries have similar national registries, so telemarketers working internationally must identify and comply with their respective lists.
2. Company-Specific Do Not Call Lists
In addition to national registries, companies maintain their own internal Do Not Call lists. These lists include numbers of customers or the impact of gdpr on estonia phone number list usage prospects who have explicitly requested not to be contacted again.
Such requests might come through direct communication, opt-out mechanisms, or during prior telemarketing interactions. It’s essential for telemarketers to update and consult these internal lists regularly to respect consumer preferences and maintain compliance with regulations.
3. Industry or Sector-Specific Do Not Call Lists
Certain industries and sectors maintain specialized Do Not Call lists that apply to their specific domain. For example, the financial trust review services industry or healthcare providers may have regulatory requirements to avoid contacting individuals who have opted out of certain communications.
Telemarketers working in niche markets must be aware of these additional lists and scrub their contact data accordingly. Ignoring sector-specific “Do Not Call” requirements can lead to compliance issues beyond the general national rules.
4. Wireless and Mobile Number Restrictions do must you
Many jurisdictions have separate regulations for wireless and mobile phone numbers. Some national Do Not Call lists distinguish between landlines and mobile numbers, and different rules apply to texting or robocalling mobile devices.
Telemarketers must verify whether mobile numbers are included in any applicable Do Not lists and adhere to additional consent requirements for calling or messaging these devices. Failure to comply can result in hefty fines and damage to brand reputation.