Customer onboarding is the process of helping new customers get started with your product or service. It is an essential part of any business, as it can help to improve customer retention, satisfaction, and lifetime value. SMS marketing is a powerful tool that can be used to improve the customer In other words, onboarding process….
SMS marketing is a powerful tool that can be used to reach customers with timely and relevant messages. This makes it an ideal channel for promoting pre-order and early access offers. In fact, a recent study by SimpleTexting found that SMS marketing has a 98% open rate, which is significantly higher than the open rates…
The Telephone Consumer Protection Act (TCPA) is a federal law that regulates telemarketing spam. It was enacted in 1991 to protect consumers from unwanted calls and text messages. The TCPA applies to all businesses that use automatic telephone dialing systems (ATDS) to contact consumers. For SMS marketing to be compliant with the TCPA, businesses must…
SMS marketing is a powerful tool that can be used to reach customers on a personal level. One of the most effective ways to use SMS marketing is to send personalized birthday and anniversary offers. A study by Experian found that 75% of consumers are more likely to shop with a brand that sends them…
SMS marketing is a powerful tool that can help brands reach their target audience with timely and relevant messages. However, in order to be successful, brands need to build a strong subscriber base. Here are some best practices for brands to build an SMS marketing subscriber base: Get consent. It’s important to get consent from…
SMS marketing is a powerful tool for businesses of all sizes. It can be used to reach customers with timely and relevant information, build relationships, and drive sales. However, it’s important to handle unsubscribes and re-subscribes correctly in order to maintain a healthy SMS marketing list. How to Handle Unsubscribes When a customer unsubscribes from…
SMS marketing is a powerful tool that can help businesses reach their target audience with timely and relevant messages. However, it’s important to send SMS messages at the right frequency in order to avoid annoying subscribers and driving them to unsubscribe. The ideal frequency of SMS marketing campaigns will vary depending on the industry, the…
SMS marketing is a powerful tool that can be us to reach and engage customers in real time. However, in order to be effective, SMS marketing messages need to be relevant and timely. Here are some tips on how brands can ensure their SMS marketing messages are relevant and timely: Segment your audience. Not all…
SMS marketing is a powerful tool for businesses to reach their customers, but it’s important to handle data privacy and consent issues carefully. If brands don’t follow the rules, they could face legal consequences and damage their reputations. What are the data privacy and consent issues in SMS marketing? There are a few key data…
SMS marketing, or short message service marketing, is the use of text messages to communicate with customers and prospects. It is a highly personal and direct form of communication, and it can be used to achieve a variety of marketing goals, such as: Increasing brand awareness Driving traffic to a website or landing page Promoting…
SMS marketing is a powerful tool for businesses of all sizes. It can be used to reach customers directly on their mobile phones, and it has a high open rate. This makes it an ideal channel for referral programs and customer acquisition. A recent study by Yotpo found that 34% of shoppers prefer to receive…
SMS marketing can be a powerful tool for businesses, but it’s important to be aware of the potential concerns that customers may have. Here are some of the most common concerns that customers have about SMS marketing: Intrusion: Many people feel that SMS marketing is intrusive and annoying. They don’t want to be bombarded with…
